Building and Maintaining a solid Knowledge Base within any company is never easy, but it is the most important aspect of any domain.

Any support resource must have full and implicit knowledge of what desktop and what server is at what build level and in use for what purpose - Domain Knowledge Management brings all these differing needs into focus.

A Standard Desktop and/or Server Build through scripting or Unicenter TNG Software Delivery

Concise Implementation Techniques and Known Issues

An Overall Change Management Procedure

A Total End-user configuration - get their documents and preferences follow them around the world

Company specific hardware and/or software Rollout Plan

Hardware and software provision

Website Design, Implementation and Management

IT Related Head-hunting

Full documentation of all the above - including a detailed handover